Forum Discussion
8 Replies
- mildalape4 years agoRising Adventurer
Yes I tried game repair several times. Also the game itself is up to date. So I really dont know what is the cause of it. So strange. Im wondering if theres more people that have this issue..
- crinrict4 years agoHero+@mildalape Would you mind sending me your save ? Instructions in my signature
- mildalape4 years agoRising Adventurer
Hello, sorry to delay replay. I have send you the save file with the link to your PM. Thank you for your help!
- crinrict4 years agoHero+@mildalape I tested your save and have no issues at all. Even tried on your pack combination.
Did you do a folder rename yet ? - mildalape4 years agoRising Adventurer
That is really odd :/ what exactly you mean by folder rename ? Which folder ? Sorry I’m confused.
- crinrict4 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
- crinrict4 years agoHero+@mildalape Did you get a chance to try this ?
- mildalape4 years agoRising Adventurer@crinrict It is working now! Thank you