Forum Discussion

22 Replies

  • Yes, I did it. I have seen that webpage before. 

    First, I was trying to find solution by myself and I tried everything I found on the internet.

    I forgot mention few things I tried, because i did too many things. Disable Origin in Game was one of first things I did.

    And I checked again. This is still disabled.

    Entire windows security is disabled. I checked again. 

    This is very strange, one day I was playing Sims 4 without issue, then I didn't install or change anything in my PC, I was only browsing internet, reading emails, playing other games. No change in my PC. After 2 days this happend

  • I forgot, one more thing. There was windows update, but I used recovery point, I moved my windows back to time before that update.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @m666jaros Have you tried making a new admin user account on windows and tried playing through that ?
  • yes, I did.

    I think I tried everything what is on the internet about this issue.

    I need something new. 

  • sometimes, but not when I play games. Only for 18+ staff :D :D

    I have only basic NAT, no extra firewall settings on my router. Actually only default settings.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @m666jaros Do you have both Origin and the game set to English ?

    Are you using 3 monitors ? If so, could you just for fun, try what happens fi you play with just one ?

    Also I think there's newer graphics drivers (not that I think that has anything to do with the issue)

    I would also make sure that Windows is completely up-to-date (I know you said you went back to an earlier version but there's a failed one in your DxDiag so maybe that's causing issue.
  • Both are set to ENG.

    Yes and even 3 screens isn't enough for me :D

    But I did it, tried to set only one screen.

    Windows is up-to-date now, I did update of my NVIDIA drivers and Sims 4 is still not running, same error dialog.

    I did all solutions and I keep them, so my antivirus and firewall is always disabled, always running game and origin as Admin, always is both Origin and Game set to ENG, ... etc

    This is too crazy, game was running few days ago.  What the hell happend? I can't believe this is so hard to solve.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    @m666jaros Me neither. Really weird.

    Might be extreme measure but have you tried uninstalling your 3rd party antivirus instead of disabling ? Just to try if it makes a difference.

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    5 years ago

    @m666jaros - I have seen some reports that Origin needs your time & date set to the computer's region. If your time or date is off, or not auto-synching correctly, there can be problems. I know it's a long shot, but can you double-check and reset your computer's system time & date to the make sure it's set to your computer's regional settings? 

  • m666jaros's avatar
    m666jaros
    5 years ago

    YES, YES ... I had auto sync for time and region was set manualy, but correctly. When I changed both to automatic it WORKS!!!!!! Game is running now!!!!!!!!!

    😃

    thank you 

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    @m666jaros Just a quick question. What do you mean by region ? The time zone slider or something else ?

    (mine is in German so I want to make sure I get the right thing)

  • @crinrict 

    Yes, time zone. I have UTC +01:00. 

    It's still same, it didn't change it, only set to automatic.