Re: Unsupported video card issue

Hi, I'm having the same error as the original poster, I used to play on this same laptop a long time ago with no issue and now I cannot enter live mode without it horribly lagging and pop ups just staying fixed on my screen. I saw somewhere that I could add a GraphicCards.sgr file to the ConfigOverride folder, downloaded that, did it, nothing changed. 

This is what it shows on my config file of the game

=== Graphics device info ===
Number: 0
Name (driver): Microsoft Basic Render Driver
Name (database): Microsoft Basic Render Driver [Found: 1, Supported: 0]
Vendor: Microsoft
Chipset: Vendor: 1414, Device: 008c, Board: 00000000, Chipset: 0000
Driver: , Version: 10.0.19041.3636, GUID: 5807BD55-553E-11EF-81F4-806E6F6E6963
Driver version: 3636
Monitor: \\.\DISPLAY1
Texture memory: 1002MB
Vertex program: 5.0
Pixel program: 5.0
Hardware TnL: 1
Opt. features:

And I'm attaching the dxdiag file