Deleting the cache didn't do anything but i moved the sims 4 folder onto desktop and it worked, i can create a new game and go onto live mode. And yes i do use mods, how do i get them back now, cause when i load up the game they're not there?
@gabyxlol The fact that the game works in a clean folder means that the problem is something in your old folder, and you'll need to find out what. Start here:
For anything not covered in that thread, please see this list of mods known to be broken in general:
You'll need to test anything else you want to use that's not on one of the lists, and discard the mods that stop the game from working again.
Once you've done that, you can transfer the files in saves, Tray (saved households and builds), Screenshots and Recorded Videos if you care about those, plus the UserSetting.ini file for the login rewards. The rest can be discarded.
Sorry, i've been really busy recently and haven't been able to respond. I've deleted what mods i thought were the problem, but when you say transfer the files, where do i transfer them?
@gabyxlol If you moved the Sims 4 folder to the desktop and let the game create a new one, that means all your previous content is still in the folder on the desktop. You can transfer the files I listed from that folder to the new Sims 4 folder in Documents > Electronic Arts.
i did all the steps that you have said and the base game works perfectly, however i can not get my mods on there and it says there are mods in my folder but when im on the game it says there are none there ? any idea how to get my mods back?
@Ellabella5 Where does it say there are mods in your folder? Do you see the actual mod files? If not, here's where to look:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
