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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
gnometuckk's avatar
gnometuckk
4 years ago

@puzzlezaddict 

Hi, I've put the google drive file in my ConfigOverride folder and now no longer get the Unrecognised Video Card pop up, however, when I go back to check the config file after having loaded the game again and exiting, it still says the graphics device isn't found. My graphics device info is attached.

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