[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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Mine's not working either:
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon RX 6700 XT
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 73df, Board: 66011eae, Chipset: 00c1
Driver: aticfx64.dll, Version: 30.0.15021.1001, GUID: D7B71EE2-309F-11CF-F77E-AC7C6EC2D335
Driver version: 1001
Monitor: \\.\DISPLAY1
Texture memory: 12243MB
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