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Hero+

5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...

03102003oo

3 years ago

Can my card be added
Device ID: 5a85
Intel (R) HD Graphics 500

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The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.Latest Activity: 42 minutes ago

53,586 Posts

Recent Discussions

failed to launch game
I have been offline but EA updates the app itself thus the sims 4 with it. I do play with CC i have the game since the start, and now i cannot even open the game. I repaired it, nothing helps
margoliicious
42 minutes ago
Saved games missing since latest update
Since the last update when I go into the sims 4 NONE of my current games show. The only option is for a new game. I have cleared the cache, repaired the game, uninstalled and reinstalled sims 4 whi...
yenot-raccoon
4 hours ago
Expansion pack not showing up
I just bought the royalty expansion pack and its not showing up in my game. It doesn't show up in my marketplace collection either. It took money out and it shows up in the folder, just not in game. ...
Nightfalls_Muse
5 hours ago
Sims 4 Royalty & Legacy pack not showing as purchased/downloaded
it's been over 24 hours since i purchased the Royalty & Legacy expansion pack through the EA app. when i opened the game immediately after downloading it, the pop up appeared at the start of the game...
CND313
5 hours ago
Sims 4 not Opening
Hello! I’m new to this but, I see a consistent problem here. I have also tried multiple and countless things to launch and fix my game. I’ve tried every piece of advice and get nowhere. I feel like o...
AlyssaGolden20
7 hours ago

Forum Discussion

[READ FIRST] Unrecognized video card

The Sims 4 Technical Issues - PC

failed to launch game

Saved games missing since latest update

Expansion pack not showing up

Sims 4 Royalty & Legacy pack not showing as purchased/downloaded

Sims 4 not Opening