[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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hello hoping you can help me , im unable to keep my game on allowing scripted mods , and I think its because I keep getting the pop up saying unrecognized video card so sims adjusts my settings and takes it out of allowing scripted mods please advise what to do , the irony is I got a better laptop to play sims and download more mods . and ive never had an issue til now
=== Application info ===
Name: Sims4
Version: 1.90.375.1020
Build: Release 64 Bit
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 2 RAM: 4 CPU Speed: 1797 Threading: 3
Adjusted CPU: 2496 RAM: 10085 Adjusted RAM: 9573 Cores: 16
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type:
OS major ver: 6
OS minor ver: 2
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD Ryzen 7 5700U with Radeon Graphics
Family: 15
Model: 8
Cores: 16
HT: 0
x64: 1
Memory: 10085MB
Free memory: 5942MB
VA space: 134217728MB
User: prod7
Computer: PAULASNEWBITCH
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 164c, Board: 3f9417aa, Chipset: 00c1
Driver: aticfx64.dll, Version: 30.0.13040.1002, GUID: D7B71EE2-550C-11CF-F077-642D6EC2D335
Driver version: 1002
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