[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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were you able to get any help? I just bought a new computer for this game and its not letting me run the game
@micandkris The unrecognized video card error shouldn't prevent you from opening Sims 4. What error are you getting when you try to play? Please post a screenshot of it. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Hey do you know how to get ts4 to recognize the rtx 3070? I read the instructions but I guess that specific graphics card isn't available.
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