[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
@mollieah The graphicscards.sgr file has to be somewhere since Sims 4 is installed on your computer. If you chose a custom install location, look there. You should also be able to see the install location within the EA App.
Hi @puzzlezaddict still no luck..
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