[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
Hello, could someone help me out? I think my card file may not be in the provided .txt files. I added the graphicscards.sgr file provided, started the game and it still said 0 found. here is my info:
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 164c, Board: 88c6103c, Chipset: 00c2
Driver: aticfx64.dll, Version: 30.0.21030.1003, GUID: D7B71EE2-550C-11CF-6770-E0FA6DC2D335
Driver version: 1003
What exactually AMD are you using though?
Because when I try to look for it, while it has some labeled, there are more them one.
I'm guessing what you put on there is what it shown in Config?
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