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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
BiancaInvasion's avatar
BiancaInvasion
2 years ago

@puzzlezaddict=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon RX 6700S
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 73ef, Board: 1dec1043, Chipset: 00c2
Driver: aticfx64.dll, Version: 31.0.12024.2005, GUID: D7B71EE2-30AF-11CF-2674-14136DC2D235
Driver version: 2005

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