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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
buttersbeans's avatar
buttersbeans
2 years ago

mine isn't on there. ive tried every possible fix and i still cant seem to get it to register. heres what my config file says. please help 

=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4060
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 2882, Board: 51611462, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.4601, GUID: D7B71E3E-6BC2-11CF-2B66-6E710EC2D235

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