[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
Mine not on list
=== Graphics device info ===
Number: 0
Name (driver): Intel(R) UHD Graphics 770
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: a780, Board: 0bd41028, Chipset: 0004
Driver: igd10iumd64.dll, Version: 31.0.101.4502, GUID: D7B78E66-E4C0-11CF-0E62-B12BABC2D235
Driver version: 4502
Monitor: \\.\DISPLAY1
Texture memory: 2009MB
Featured Places
