[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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Hi Everyone,
Apologies as I can see other threads on this subject but I still getting this error. I have a new laptop with a intel Iris xe graphics card which I can see on this list https://www.phantomlover1717.nl/home/graphics-cards/ is Uber/High quality.
I've followed threads on this but this is still saying Found 0
=== Graphics device info ===
Number: 0
Name (driver): Intel(R) Iris(R) Xe Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 46a8, Board: 286d1043, Chipset: 000c
Driver: igd10iumd64.dll, Version: 31.0.101.4255, GUID: D7B78E66-05E8-11CF-6C63-0808A3C2D235
Driver version: 4255
Monitor: \\.\DISPLAY11
Texture memory: 2009MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f !r32f +bc4 +bc5 -rawz +intz
Any ideas on how to get it working?
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