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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
leylajuise's avatar
leylajuise
2 years ago

Good day. I will be very grateful for your help

Name (driver): NVIDIA GeForce RTX 4050 Laptop GPU
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 28a1, Board: a5501558, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.2876, GUID: D7B71E3E-6BE1-11CF-D47D-5F850EC2D235
Driver version: 2876
Monitor: \\.\DISPLAY1
Texture memory: 5935MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz

  • SimmeringJess's avatar
    SimmeringJess
    2 years ago

    I have the same graphics card and cant find it either. Were you able to fix it?

    === Graphics device info ===
    Number: 0
    Name (driver): NVIDIA GeForce RTX 4050 Laptop GPU
    Name (database): [Found: 0, Supported: 1]
    Vendor: NVIDIA
    Chipset: Vendor: 10de, Device: 28a1, Board: 8ba9103c, Chipset: 00a1
    Driver: nvldumdx.dll, Version: 31.0.15.2878, GUID: D7B71E3E-6BE1-11CF-B278-A6AB0EC2D235
    Driver version: 2878
    Monitor: \\.\DISPLAY1
    Texture memory: 5935MB
    Vertex program: 3.0
    Pixel program: 3.0
    Hardware TnL: 1
    Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz

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