[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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Hello Again! I was able to make my sims work in another laptop however, it seems that videocard was not recognized. Can someone please help me, I already added another sgr.file in config override in hope of getting it recognize but no success. Below is my config and dxdiag:
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4050 Laptop GPU
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 28e1, Board: 20ad1043, Chipset: 00a1
Driver: , Version: 32.0.15.7680, GUID: A0BE3F12-F2D0-11EF-8B46-806E6F6E6963
Driver version: 7680
Monitor: \\.\DISPLAY1
Texture memory: 5921MB
Vertex program: 5.0
Pixel program: 5.0
Hardware TnL: 1
Opt. features:
I just got a new laptop and I'm having the same problem with it saying my videocard isn't recognized. I don't know how to help you since I've been searching the internet all day trying to fix mine, but could you possibly help me? I went to the GraphicsCards.sgr file and my graphics card wasn't there, so I tried to make a new line and add mine (because that's what everything is telling me to do), but it won't let me save the changes because I don't own the file or something. Also in the Config.log file, it says "Found: 0, Supported: 1." I know that has something to do with it, but I'm not sure what and I'm not at all familiar with how to fix things when it comes to Sims. Do you know what I'm doing wrong and how I can fix it?
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