[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
When I try to play my game it says my video card is unsupported. This is what shows when I look at the log
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4060 Laptop GPU
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 28e0, Board: 226d1043, Chipset: 00a1
Driver: , Version: 32.0.15.7680, GUID: A37CFF6F-F549-11EF-BD73-F28B91A9C876
Driver version: 7680
Monitor: \\.\DISPLAY1
Texture memory: 7957MB
Vertex program: 5.0
Pixel program: 5.0
Hardware TnL: 1
Opt. features:
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- EA_Cade11 months ago
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