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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
lsn_rq2008's avatar
lsn_rq2008
Newcomer
28 days ago

Number:          0
Name (driver):   NVIDIA GeForce MX550
Name (database):  [Found: 0, Supported: 1]
Vendor:          NVIDIA
Chipset:         Vendor: 10de, Device: 1f9f, Board: 22e917aa, Chipset: 00a1
Driver:          , Version: 32.0.15.7240, GUID: 4EF89594-56D6-11F0-BC5B-80408053FA09
Driver version:  7240
Monitor:         \\.\DISPLAY1
Texture memory:  4058MB
Vertex program:  5.0
Pixel program:   5.0
Hardware TnL:    1
Opt. features:   

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,522 PostsLatest Activity: 6 minutes ago