[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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hello I am aware this is an old post but i have tried the steps above and have not been able to find a solution due to my computer graphics not being on the list, here is the information. Any help is appreciated, Thank you !
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) 860M Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 1114, Board: 8da8103c, Chipset: 00c2
Driver: , Version: 32.0.13018.7001, GUID: FAC3D5D9-1C0F-11F0-B65E-897736313893
Driver version: 7001
Monitor: \\.\DISPLAY1
Texture memory: 2979MB
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