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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
cherrywav's avatar
cherrywav
Newcomer
11 days ago

I know this post is old but im not sure what else to do so heres my info 🙂

=== Graphics device info ===
Number:          0
Name (driver):   NVIDIA GeForce RTX 4060 Laptop GPU
Name (database):  [Found: 0, Supported: 1]
Vendor:          NVIDIA
Chipset:         Vendor: 10de, Device: 28a0, Board: 13b61462, Chipset: 00a1
Driver:          , Version: 32.0.15.6614, GUID: DE46BD77-E982-11EF-91BD-8C2C5377EC66
Driver version:  6614
Monitor:         \\.\DISPLAY1
Texture memory:  7957MB

About The Sims 4 Technical Issues - PC

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