[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
Hey were you able to solve this? We have the same graphics card.
I downloaded the file from puzzleaddict's post and Googled how to edit it myself, then put the edited file into my Sims 4 user folder. It fixed the issue for me, as in the pop up doesn't appear anymore.
Nvidia won't optimize the game for me though, I'm unsure if it's related. I click Optimize and it reverts once I load the game. 😅 Eh well. I decided I don't care as long as I can play.
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