redeem code already used
i bought Sims 4 recently and unfortunately lost my origin account connected to the Sims i am now unable to redeem the code that comes with the game. Is there any way i get get the Sims back without having to buy it again or to access my old account ? any help will be much appreciated !
Contact a game advisor They should be able to help you recover your old account
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
