Redeem code early issue

I redeemed a code for the preorder but nothing showed up in my library. I know it cannot be downloaded until tomorrow but I looked on the store to see if it even registered that I got the game but nothing the store was asking me to purchase it again. Did I make a mistake or will it just show up tomorrow to download?

I have the same issue. It's at least supposed to show in the library that we own it, but it doesn't.

same but I bought today when its supposed to come out?? Its not funny if it just swallows my code and doesnt give me it

It comes out later today, in about 8 hours. Even though it hasn't released yet, the app still should show that you own the pack after redeeming the code. That's how it usually works. Then at release time, you can download. If it still shows that you don't own the pack, you can't download.

I have the same issue! My redeem code has been swallowed and not showing in my games library! 

@xxmegiie94xx If you go to manage worlds you should already be able to see the new world icon. If you move your cursor on it and it says pack has been preordered and not ready for download, then you're good 🙂

This happened to me today on release date. Used my code and all and it still says pre order??? My game shows it as owned but it's not downloading. I'm praying this gets fixed whenever the ea app stops being glitchy and saying the pack hasn't released !

I think It comes out in about three hours, see countdown here Countdown to The Sims 4 Life and Death Release (simscommunity.info)
Hopefully it will work after that

UPD: In game it shows as an owned pack, so, i guess, there is some reassurance