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Anonymous's avatar
Anonymous
11 years ago

Redeem Code

I tried to redeem my code through my EA account>Redeem Product Code and clicked next

It sent me to the Confirm Product page and clicked next

The page quickly changed and I accidentally instantly clicked a button  hat said redeem another and it took my right back to the beginning of the 'Redeem Product Code' page.

I inserted the code again It ended up saying that the code was already used.

I went to my game tab on Origin, and there are no games there to be downloaded. It has to be somewhere, or I just lost the code...is there somewhere else I can get this download? PLEASE HELP!!!

pc

1 Reply

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    11 years ago

    What game are you trying to redeem?
    If you are trying to install an expansion/game pack or stuff pack:
    All your expansions, game packs and stuff packs go under one picture in Origin. Follow these steps:
    - Go to the 'my games' tab in Origin.
    - Hover over your 'The Sims 4'.
    You'll see a little screen come up with an 'i' and a 'play/download/install' button.
    - Click on the 'i', you'll be taken to a different screen.
    - Scroll a bit down and there you'll see all your expansions, game packs and stuff packs.

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