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LordDrea98's avatar
LordDrea98
Rising Rookie
5 months ago
Solved

Redeeming product code sims 4

Bought the Business and Hobby expansion pack, I entered the code it went in then the app refreshed. I retried the code and then its saying the code has already been redeemed. Its not showing in my li...
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  • LordDrea98's avatar
    LordDrea98
    5 months ago

    21MAUDI just got out of the game and did app recovery (clear cache) and restarted the EA app. Not saying this is a fix because I did this several times today and it did nothing but you should give that a try.

21MAUD's avatar
21MAUD
Seasoned Newcomer
5 months ago

I have the same problem, it says I need to purchase it again eventhough I already have the order confirmation in my email

 

LordDrea98's avatar
LordDrea98
Rising Rookie
5 months ago

21MAUDI just got out of the game and did app recovery (clear cache) and restarted the EA app. Not saying this is a fix because I did this several times today and it did nothing but you should give that a try.

  • 21MAUD's avatar
    21MAUD
    Seasoned Newcomer
    5 months ago

    Thank you! I’ve been trying that many times but I’ll keep trying

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