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wllah24's avatar
6 years ago

Removed File Still Causing Error

I just recently got a new computer so today I moved over my save files and my mods. I moved the save files first, checked, and everything was ok. Then I moved the mods over. I got a few errors saying two files were corrupted which wasn't ideal but was fine and I removed them. Then I got a third error about a hair mod. I removed the file and still got an error. Went into my recycle bin and cleared it to make sure it was completely gone. Still received the same error. (Unable to start: Cannot start because the below file appears to be corrupted...) still listing the exact same file location that I have completely cleared off of my computer. I've also repaired the game file. Honestly, a mod hair file is no big deal and I don't need this file but I have no idea what else to do at this point. I've also restarted my computer between these steps. Help please!

1 Reply

  • @wllah24

    Have you tried clearing the sims cache files? You should do that whenever you remove mods/cc.

    What I do is this: Create a batch file called "ClearCache.bat" in your "Documents\Electronic Arts\The Sims 4" folder and put this in it:

    @echo off
    del localthumbcache.package /F /Q
    del cache\*.cache /F /Q
    del cachestr\*.* /F /Q
    rd onlinethumbnailcache /S /Q

    Just run it whenever you want to clear your cache files. It won't hurt anything in the game.


    ThePsycho
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