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bananaemilk's avatar
bananaemilk
5 years ago
Solved

[RESOLVED] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Heya! Just got off of web chat from EA, their support was awesome however it didn't work. I was wondering whether anybody here (EA official or not) could offer further support as the webchat fun...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone!

    The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

    /Kent

  • bananaemilk's avatar
    bananaemilk
    5 years ago

    Only the "Country Kitchen" kit. We bought two of them, Bust the Dust and the one I mentioned before but Bust the Dust one downloaded perfectly fine!

    • crinrict's avatar
      crinrict
      Hero+
      5 years ago
      @bananaemilk looks like there's an issue with that kit. I have the same on mine. I was able to download it a few days ago but now it says I have to re-buy it.

      Could download https://www.ea.com/ea-desktop-beta and see if it works there ?
      • bananaemilk's avatar
        bananaemilk
        5 years ago
        @crinrict I feel better knowing that it's not just my origin being mucky then! Thanks, I'll try and download EA Desktop to see if it fixes anything 🙂
    • tinaclark75's avatar
      tinaclark75
      Rising Novice
      5 years ago

      I'm having the same issue but it's with Bust The Dust

  • MilesAgo's avatar
    MilesAgo
    5 years ago

    I purchased and downloaded all 3 kits last week. Worked fine, even played last night. Now today I log in and it wants me to purchase all three of them again and doesn't recognize any of them on my account.

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