[PC] Disappearing Objects, & Library Save Failures
Title: [PC] Severe Lag, Disappearing Objects, Missing Interactions, Long Loading Times & Library Save Failures
Platform: Windows 11 PC
Launcher: EA app
Game Version: 1.129.39.1030
Processor: Intel Core i7-10610U
RAM: 16 GB
Graphics: Intel UHD Graphics
Graphics Driver: 31.0.101.2140
Mods/CC: None
ISSUE DESCRIPTION
I am experiencing several significant technical and gameplay issues in The Sims 4, affecting Build Mode, Live Mode, loading performance, and saving builds to My Library.
The game may initially run normally, but performance deteriorates during extended gameplay.
BUILD MODE ISSUES
Furniture and other objects temporarily disappear and take several seconds to reappear. Selecting, placing, and editing objects becomes delayed, and Build Mode becomes increasingly unresponsive.
LIVE MODE AND MISSING INTERACTIONS
Clicking Sims or objects occasionally fails to display the expected interaction options. Interactions become delayed or fail to respond, and gameplay becomes increasingly laggy.
BUILDS NOT SAVING TO MY LIBRARY
Builds are not successfully saving to My Library, despite having an active internet connection. This prevents me from reliably storing and accessing my creations.
EXCESSIVELY LONG LOADING TIMES
Loading screens take an unusually long time to complete. Transitions between households and lots are slow, interfering with normal gameplay.
STEPS TO REPRODUCE
Launch The Sims 4 through the EA app and load an existing household or lot. Play normally in Live Mode, then switch to Build Mode and attempt to select, place, and edit objects.
Attempt to save a build to My Library and navigate between households or lots. Continue playing and observe the delayed interactions, disappearing objects, prolonged loading times, and worsening performance.
EXPECTED RESULT
Build Mode objects should remain visible, interaction menus should display consistently, builds should save successfully to My Library, and loading screens should complete within reasonable timeframes.
ACTUAL RESULT
Objects intermittently disappear and reappear, interaction menus sometimes fail to display, builds do not save successfully to My Library, and loading times are excessively long. Gameplay performance deteriorates over time.
TROUBLESHOOTING PERFORMED
Deleted localthumbcache.package, reviewed multiple lastException reports, and initiated a game repair through the EA app. No mods were detected in the exception logs.
ADDITIONAL DIAGNOSTIC INFORMATION
Exception reports dated November 4–8, 2026, contain repeated gameplay errors involving maid vacuum creation, dust-related object creation, and other gameplay interactions.
The reports show zero save/load errors, but the cause of the Build Mode rendering issues, Library save failures, and prolonged loading times has not been established.
REQUEST
Please investigate the Library save failures, severe performance degradation, disappearing Build Mode objects, missing interactions, and unusually long loading times.
I would appreciate guidance on additional diagnostic files that could help identify the cause.
