Hi everyone!
The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you.
/Kent
I am having the same issue. Logged into my game, and all the kitchen kit stuff was either removed/or replaced that i had used in my build. Now it's acting like I don't own it!!
Same issue here! I played just hours ago and had every single kit, now all of a sudden they've all disappeared! 😢
Purchased 2 kits the day they came out and the CAS one later. The two original kits now show as unpaid and none of my builds have any of the items. I cleared the Origin cache in case it was an issue, but no.. the kits still show as unowned. Is this a know issue?
Yes, I checked my bank, and yes I have an email confirmation.
This is happening to me as well- bought all three kits, played with them through the weekend, but when I tried tonight I got the "Items Removed" notice, and all three are showing as having not been purchased.
I am having this problem but its with the new Kits that just came out, like i have the receipt in both emails and on the ea accounts, but on origin and in game it says that i don't own them anymore. i don't understand what happened they were all working perfectly fine. I am freaking out because ya'll took my money and then took the content away?!?!
I'm having this problem with the kits also. I purchased two and tonight it says "unowned".
Me too! I bought all 3 kits on March 5th. I just logged in now and they all disappeared from my game! I got so scared. I'm so glad I'm not the only one with this issue. I hope EA fixes this.
I recently had gotten a stuff pack and all 3 kits and all of them are saying I don’t own. Tried repairing and restarting computer and nothing
Community Manager
