Forum Discussion

bananaemilk's avatar
bananaemilk
5 years ago
Solved

[RESOLVED] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Heya! Just got off of web chat from EA, their support was awesome however it didn't work. I was wondering whether anybody here (EA official or not) could offer further support as the webchat fun...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone!

    The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

    /Kent

Deniols's avatar
Deniols
Rising Rookie
5 years ago

Same issue here! I played just hours ago and had every single kit, now all of a sudden they've all disappeared! 😢

Nymirri's avatar
Nymirri
5 years ago

Purchased 2 kits the day they came out and the CAS one later.  The two original kits now show as unpaid and none of my builds have any of the items.  I cleared the Origin cache in case it was an issue, but no.. the kits still show as unowned.  Is this a know issue?

Yes, I checked my bank, and yes I have an email confirmation.

  • AspectWindow's avatar
    AspectWindow
    New Scout
    5 years ago

    This is happening to me as well- bought all three kits, played with them through the weekend, but when I tried tonight I got the "Items Removed" notice, and all three are showing as having not been purchased.

    • AspectWindow's avatar
      AspectWindow
      New Scout
      5 years ago
      @AspectWindow BTW I repaired my game files, checked that the game is up to date (it is) and rebooted the PC, but the kits are still "Unowned"

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