Forum Discussion

bananaemilk's avatar
bananaemilk
5 years ago
Solved

[RESOLVED] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Heya! Just got off of web chat from EA, their support was awesome however it didn't work. I was wondering whether anybody here (EA official or not) could offer further support as the webchat fun...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone!

    The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

    /Kent

LLCoolHelm's avatar
LLCoolHelm
5 years ago

I purchased the Sims 4 kits on march 3rd. Today when I loaded the game they were gone, saying I do not own them.

Golden0ne88's avatar
Golden0ne88
5 years ago

I am experience the same issue as well!  Hopefully they figure out this glitch soon!

  • LLCoolHelm's avatar
    LLCoolHelm
    5 years ago

    It's very annoying! I thought I was contacting origin and not on a forum. 😃 I fixed my original post. I've never had any issues until this so I wasn't sure where to go. 🙂

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