Hi everyone!
The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you.
/Kent
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71.86.1020
What expansions, game packs, and stuff packs do you have installed? every pack
Steps: How can we find the bug ourselves? loading the game in a previous household
What happens when the bug occurs? it's saying im missing build items from country living that i have bought and installed
What do you expect to see? the household loading without the pop up and the country living pack present
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
I have country living installed after I bought it. I loaded a household that uses those items but it's showing that I do not have it installed.
Lots of people are experiencing this issue - my entire Twitter timeline is basically people sharing the exact same problem. I’m sure it will be noticed by EA and fixed very soon. Hang in there! ❤️
I paid for and downloaded all 3 kits and I had a game going. I came back today to play some more and came to find out that the kits were removed because they said I didn't own them. I went into my paypal account and found that I was double billed for them and one payment is pending. Not sure how to fix this. I'm not to happy about this.
This is not resolved and is still and issue
Community Manager
