Forum Discussion

bananaemilk's avatar
bananaemilk
5 years ago
Solved

[RESOLVED] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Heya! Just got off of web chat from EA, their support was awesome however it didn't work. I was wondering whether anybody here (EA official or not) could offer further support as the webchat fun...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone!

    The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

    /Kent

Deniols's avatar
Deniols
Rising Rookie
5 years ago

Same issue here! I played just hours ago and had every single kit, now all of a sudden they've all disappeared! 😢

Pstel_rose's avatar
Pstel_rose
5 years ago

I’m having this issue with the new kits. (Was playing a new legacy with bust the dust and country kitchen)all was going well and I just logged on to play the family and now it says I don’t own the items. Whyyy

  • Smelsie's avatar
    Smelsie
    Rising Rookie
    5 years ago

    Same. I bought the kits the first day they came out and have been playing with them for days. Went to start my game now and it's telling me all 3 kits are "Unowned" on the main game screen. ☹️

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