Hi everyone!
The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you.
/Kent
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71.86.1020
What expansions, game packs, and stuff packs do you have installed? every pack
Steps: How can we find the bug ourselves? loading the game in a previous household
What happens when the bug occurs? it's saying im missing build items from country living that i have bought and installed
What do you expect to see? the household loading without the pop up and the country living pack present
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
I have country living installed after I bought it. I loaded a household that uses those items but it's showing that I do not have it installed.
The same thing happened to me. I logged off yesterday and everything was fine. Now today when I started my game all three of my kits are gone and I had a pop up that mentioned missing items and my sim is missing several outfits and articles of clothing all of which were items from the new athletic wear kit. I went to re-download them but the only option is to buy them again and I’m not doing that. I want what I already paid for, or a refund. I am not happy.
It wouldn't hurt my feelings if bust the dust disappeared forever......
Community Manager
