Forum Discussion

bananaemilk's avatar
bananaemilk
5 years ago
Solved

[RESOLVED] Kits/SP: Kit won't Download/wants to buy again/ Content Gone

Heya! Just got off of web chat from EA, their support was awesome however it didn't work. I was wondering whether anybody here (EA official or not) could offer further support as the webchat fun...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone!

    The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you. 

    /Kent

AnnabelleRows's avatar
AnnabelleRows
Rising Traveler
5 years ago

Same here, I just logged on and I am missing all three of my Kits and my kitchen is empty because I used the new kit to design it!

rmj9929's avatar
rmj9929
5 years ago

going on twitter and realized there is several people with the same issue. i'm sure EA will fix this eventually but it shouldn't have happened in the first place. Seems like the only option is waiting it out and not playing those particular save with the kits until it is fixed.

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