Hi everyone!
The issue with the Kits should be fixed now. If you haven't yet had a chance to check, please see if you can download the Kits you purchased. They should now be available for you.
/Kent
I paid for and downloaded all 3 kits and I had a game going. I came back today to play some more and came to find out that the kits were removed because they said I didn't own them. I went into my paypal account and found that I was double billed for them and one payment is pending. Not sure how to fix this. I'm not to happy about this.
This is not resolved and is still and issue
EA StaffHave you tried the steps in my post above?
I just bought Dream Home Decorator and Country Kitchen kit yesterday. When I launched Origin this morning it says I have an expansion ready to install. I was able to download Dream Home Decorator just fine, I haven't checked to see if it installed yet as I had to leave for work, and the Country Kitchen kit has a download button but when I click on it, nothing happens, no error or anything. Please help.
@virgoflame2 Try clearing Origin's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
I will try that when I get home. Thank you!
Community Manager
