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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

Returning the game.

I was so excited when I heard Sims 4 was coming out, because 3 was amazing. The second I found out I went and pre-ordered the Deluxe addition. The day it came out I came straight home from work and...
  • crinrict's avatar
    11 years ago

    You can contact a game advisor and see if they are willing to give you a refund but I doubt it

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor

    In Details here: How to contact a Game Advisor using the new EA Help page