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Chocomallow's avatar
Chocomallow
2 years ago
Solved

Save files not loading in game

Hello Ever since the newest update in August, my save files will not load at all. I can see them in the files just not in game. Its a similar situation with my cc but I'm not as worried about that. ...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @Chocomallow  Sims 4 is reading this path:

    C:\Users\your username\Documents etc.

    And it appears your saves are here:

    C:\Users\your username\OneDrive\Documents etc.

    That would explain why the saves aren't loading.  To make sure you're opening the correct Documents folder, you can open a File Explorer window, click This PC in the left panel, double-click the C drive, then proceed from there.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@Chocomallow  Please make sure your saves are inside the Sims 4 folder the game is reading.  Here's how to find that folder:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

To see the full file path to a save, right-click the file and select Properties > General, then look for the Location.

If this doesn't help, please post the full file path to the Sims 4 folder as seen in-game.  Please also post a screenshot of the folder that contains your saves, as in, I'd like to see the save files themselves.  Include the address bar, above the list of files and folders, in the screenshot.

  • Chocomallow's avatar
    Chocomallow
    2 years ago

    Sadly that didn't seem to be the case, The file pathing looks to be the one the game is reading. 

    I had to create a new save to take a screenshot of the file path in game. Hopefully these screenshots help, thanks.

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      2 years ago

      @Chocomallow  Sims 4 is reading this path:

      C:\Users\your username\Documents etc.

      And it appears your saves are here:

      C:\Users\your username\OneDrive\Documents etc.

      That would explain why the saves aren't loading.  To make sure you're opening the correct Documents folder, you can open a File Explorer window, click This PC in the left panel, double-click the C drive, then proceed from there.

      • Chocomallow's avatar
        Chocomallow
        2 years ago

        Thank you Thank you! That fixed the problem!!

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