Save When The Sims 4 is Frozen

So i just had this problem and i know this is an older post. BUT. if your game is frozen try pressing the start button (Windows) then right click on The sims 4 application and press "close all tabs" then click the icon again (it wont close) and there should be an option to save and exit when you open it. It just happened to me and that seemed to work lol