CityofJade Your dxdiag lists a few serious crashes of the graphics driver, so please do a clean uninstall and reinstall of the driver. Here's how:
Use the newest driver HP provides for your laptop. Go here:
https://support.hp.com/us-en/drivers/laptops
Enter your serial number, choose your OS (just Windows 11 is fine) if prompted, click All Drivers, expand Driver-Graphics, and download the newest Intel driver, by version number. The first number matters most, as in, 32 is newer than 31. After that, the last four numbers matter: 8000 is newer than 7000.
You may still need to play in DirectX 11 mode, depending on how new the HP-provided driver is.
Initially, it seemed this solved things. I ran the game for a few sessions with no problems. But then it started right up again! Not as constant as before but it is still happening. Is there something that is causing a corruption in my drivers?
Community Manager
