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undecidedwhims's avatar
undecidedwhims
New Novice
4 years ago
Solved

Screen moving since latest update.

Edit: Don't know why title was not correct as when I posted it showed, sorry for any confusion Posting on behalf of my cousin who's been using my account and laptop while hers is under repair. (I be...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @ConsiderMeZibah  It sounds like your left arrow key may be activating while you play, at least intermittently.  The issue may be as simple as a particle of dirt or other detritus underneath the key; as weird as it sounds, shaking the laptop while it's upside down (carefully) can often help.  A brush or similar may also help if you can access the space underneath the key, but that depends on the layout and where the issue might be.

    There are also a few apps that let you disable single keys on your keyboard if it comes to that.  If you're comfortable using Microsoft's Power Toys, that's probably the best option—its keyboard manager would let you map any key to whatever you want, including nothing.  Otherwise, google found me a few free third-party apps, but I can't recommend any in particular since I haven't tried them.

undecidedwhims's avatar
undecidedwhims
New Novice
4 years ago

@puzzlezaddict 

Apologies for that, I somehow misunderstood your previous comment..but left just left(which is also the arrow key I'm having trouble with as mentioned) until the edge and if close to the edge of the world/neighborhood already it then sort of moves up a bit but not much since it usually hit the farthest corner already.

And only trackpad, might be able to borrow an external mouse, but for now not available.

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@ConsiderMeZibah  It sounds like your left arrow key may be activating while you play, at least intermittently.  The issue may be as simple as a particle of dirt or other detritus underneath the key; as weird as it sounds, shaking the laptop while it's upside down (carefully) can often help.  A brush or similar may also help if you can access the space underneath the key, but that depends on the layout and where the issue might be.

There are also a few apps that let you disable single keys on your keyboard if it comes to that.  If you're comfortable using Microsoft's Power Toys, that's probably the best option—its keyboard manager would let you map any key to whatever you want, including nothing.  Otherwise, google found me a few free third-party apps, but I can't recommend any in particular since I haven't tried them.

  • undecidedwhims's avatar
    undecidedwhims
    New Novice
    4 years ago

    @puzzlezaddict 

    Installed Microsoft power toys and disabled the left key. When I was about to select it, it showed up as the key currently being pressed on (except I wasn't). Even cleaned it up and it seems to click easier and not show up as being pressed on, but still wasn't working unfortunately. Even with an external mouse...however I played an hour or so of Sims and no screen moving! So I'll 'accept as solution' and also have to accept that my left key just doesn't work for now I guess.

    Guess my computers getting on in years.

    Thank you for your help!

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