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Anonymous
8 years ago
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"script call failed" with official Sims 4 expansion packs

I have had vanilla Sims for a couple of months, and everything was working swimmingly. Could access all tables, counters, etc no problem. Then I decided to get Sims 4 City Living. This is when it all...
  • CMeki's avatar
    8 years ago

    @MissCarbonheart

    Hi! Pleasetry repairing your game.

    Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.

    If that does not do it, try resetting your files to factory settings.

    • Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
    • Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup
    • Start the game, make a new save, and see if the error is gone. 
      (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)

        • If yes, continue
        • If no, post a reply telling us the error is still there
    • Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
      • Options.ini - your game settings
      • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
      • Screenshots
      • Custom music - if you have any
      • Tray - your library objects; like lots, rooms and sims
      • Mods - your mods and cc, might cause problems when putting back

    If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

    Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

    Good Luck! 🙂

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