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yo_its_gabi's avatar
yo_its_gabi
12 months ago
Solved

sdx drops not showing up

Whenever a new sdx drop rolls out, I never receive it, my sims delivery says I'm up to date, but when I try to look for the new thing (the recent curly hair, hearing aids, vitiligo, etc..) I never re...
pc
  • yo_its_gabi's avatar
    yo_its_gabi
    12 months ago

    Ok! so i figured out how to fix it!

    (I wrote this to explain to people on reddit with the same issue how to fix it like I did)

    First you need to move your sims 4 folder out to your desktop.
    Then, boot up the Sims 4, the game will create a new Sims 4 Folder. Exit the game again.

    The new Sims folder should create new sub-folders with Mods, saves, etc, but these (in the new sims folder) are empty.

    Go to your old Sims 4 Folder and open Mods, Saves, Screenshots, and Tray.
    One folder at a time, Select all items in the folder (mods for example) not the folder itself.
    Then, drag all the items from the old Mods folder, and put them in the new mods folder, repeat this for Mods, Saves, Screenshots, and Tray. If you have any "info log" text documents, such as for wonderfulwims, drag that into the new sims folder too.

    Clear cache from the EA app, delete the Avatarcache, Last Exception, and Local Thumbcache from the new Sims 4 folder if it has any. And restart your computer just to be safe!

    Let me know if it works!!!

    (hopefully, if someone some day is having this issue, they might find this thread and see this answer!)

puzzlezaddict's avatar
puzzlezaddict
Hero+
12 months ago

@yo_its_gabi  Just to make sure, if you open Documents > Electronic Arts > The Sims 4 > Content, do you see a folder inside?  One file will always be there, unless you delete the entire folder, but when an SDX drops, you should see a subfolder with the new content inside.

If that folder isn't present, if the content folder has only the one file inside, please delete the content folder and start your game again.  And make sure SDX drops are (still) enabled in the game options.

yo_its_gabi's avatar
yo_its_gabi
12 months ago

I took out the folder and rebooted the game with sdx drops enabled, and the game told me that there were now sdx drops downloading. I waited for them to download and when it was done I rebooted my game, and as before it seemed up-to-date but with no vitiligo.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    12 months ago

    @yo_its_gabi  Again, what is in the content folder now?  Do you only see a single file, or do you see a folder with further subfolders?  I want to know whether this content isn't downloading, or perhaps downloading and disappearing, or it's present but somehow not being read.

    • yo_its_gabi's avatar
      yo_its_gabi
      12 months ago

      These are the sub-folders in the content folder.

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        12 months ago

        @yo_its_gabi  The only folder that should be there is the last one, 23.0.1.  The others are, I believe, older SDX drops, and the game wouldn't be downloading them.  So what may be happening is that OneDrive, or another syncing service, is downloading these outdated folders for you and confusing the game.

        Try deleting everything except 23.0.1 (and the retail file, that can stay too) and see whether the content loads in-game.  If not, open this folder again and see whether the old subfolders have reappeared.  If so, delete them from this folder and from onedrive.com, if OneDrive is running, or whatever other service you're using if you happen to have a third-party syncing app installed.

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