Forum Discussion

simsanc's avatar
simsanc
5 years ago

Selvadorada NPCs lose skin tone when I come home?

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? All except for Journey to Batu
Steps: How can we find the bug ourselves? Go to Selvadorada and meet NPCs. Have baby with one of them. Return to regular world.
What happens when the bug occurs? All NPC loses skin tone and become palest shade. Baby is grey. NPC's other children in family tree are also grey.
What do you expect to see? I expect for dark-skinned NPC to stay dark-skinned, and for baby to inherit dark skin. Mom sim is medium skin tone.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

My sim made friends with NPCs with and got pregnant with a dark skinned sim in Selvadorada. Return to the regular world (in my case Brindleton Bay) and dark-skinned NPCs from Selvaroada in the relationship menu are now the palest skin tone or the gray skin tone. I had a baby with a dark-skinned NPC (my Sim is medium-skinned) and the baby was gray. On the family tree, the NPC's other babies are also gray. The NPC is now white in the relationship menu. 

I use custom skins, but not custom default skins. I removed them all and the issue persisted. Custom skins work fine otherwise - I used cas. fulleditmode to make my child a darker skin tone closer to her father's, but her family tree is full of grey and white sims. Do NPCs sometimes generate with custom skin tones if they are installed and is it possible that the Selvadorada sims lost their custom skin tone when I left the vacation world? Therefore defaulting to grey or white? Will installing default custom skins or custom skins synced with genetics avoid this in the future? 

If it's relevant, I didn't close the game - the issue happened in the same session. It just started as soon as I returned home from vacation. 

pc

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @simsanc At what point did you remove the custom skins ? Before or after the skins got changed ?

    Since you said you didn't close the game, did you not restart the game after removing the mods ?
  • simsanc's avatar
    simsanc
    5 years ago

    Hi there! It happened before I removed the skins. I came home from vacation, noticed something was wrong, and then did the following troubleshooting;

    -restarted game

    -testing if cc skins worked in CAS (yes) 

    - 50/50 method

    - no mods or cc at all

    I restarted the game between each of those steps. 

    Thanks 

  • simsanc's avatar
    simsanc
    5 years ago

    Hello,

    I tried the following tests;

    1 - removed all CC and opened a backup save. Indeed, Selvadorada NPCs in question were all the wrong skin tone, confirming that it is a CC skin that broke when I returned from vacation. 

    2 - restarted the game with all CC installed and opened the same backup save. Selvadorada NPCs were the right skin tone. I returned from vacation and they remained the correct skin tone in my relationship panel. 

    3 - returned to vacation, added Selvadorada NPC to my household, returned home. Selvadorada NPC retained the proper skin tone.

    I'm not sure why it broke in the game save where my sim had a baby with the Selvadorada NPC. All the Selvadorada NPCs CC skin tones broke in that game save and remain broken, but custom CC skin tones work fine on my household sims. I unfortunately did not know other NPCs well enough to determine if it was only Selvadorada NPCs or all NPCs that lost CC skins tones. 

    Thanks for your help! It's much appreciated. 

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @simsanc Looks like a cc issue then.

    Maybe there is just slightly something broken with them. I would keep my eye out for updates for the skins.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,511 PostsLatest Activity: 4 hours ago