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Anonymous's avatar
Anonymous
Not applicable
8 years ago

Sim cannot interact with Pet elements it doesn’t own

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? I have the Base Game and Cats and Dogs
Steps: How can we find the bug ourselves? Whenever my Sim tries to introduce itself to a stray cat, dog, or chase or scare the birds, the task appears in the task queue but remains transparent. My Sim stands still and does nothing. If I add another task after this one the Sim won’t do it until I cancel the Pet interaction. However, the Sim has been able to Wake Up a stray, it once asked a dog What was Wrong, but then the bug occurred again and no interaction was possible. Sim can interact fully with any cats or dogs it owns or that it is in an Adoption Evaluation with.
What happens when the bug occurs? My Sim stands still and won’t create or execute any other tasks. It will not even walk over to the Pet. Nothing else freezes or glitches and the animal just walks away. No other tasks that I queue will execute until I clear the transparent queued interaction with the stray. No tasks are able to “skip” the Pet interaction.
What do you expect to see? I expect the task to turn opaque and slide down into the Active Task section and for my Sim to introduce itself to the animal. If there was an “in-Universe” reason my Sim could not introduce itself to the stray I would not expect the option to appear or to enter the task queue.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

I can’t interact with certain Cats & Dogs Elements in Brindletown Bay (I have not tried this in other neighbourhoods/Worlds)

pc

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  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @TUPwolf

    Some files in your game folder in Documents can be damaged.
    You need to replace them with new ones.
    How to do it:
    Go to Documents/ElectronicArts - inside will be The Sims4 folder
    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim and play by 15 minutes.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    If you don't have mods and CC skip step 9
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem also disappeared in this old save. However, it may happen that although the new saves will not have this error anymore, the old save will remain damaged.
    The last step - delete The Sims4 old folder.
    Your saves and library will be not changed or damaged
    By the way. If it will be work save the game option "Save as .. number " - not "Save and Quit".

    I don't work for EA

  • TUPwolf's avatar
    TUPwolf
    Not applicable
    6 years ago

    Thanks for the help! This fixed the problem and also couple less annoying minor bugs i had in my game. I'm already running veterinary clinic now! 🤓

  • oscar12EaId's avatar
    oscar12EaId
    Not applicable
    5 years ago

    This was happening to me as well. Maybe try and change your lot traits to dog hangout, cat hangout or both. I wish you the best of luck solving your issue. Please remember there is always somebody out there to help. Have a great day.

    Happy simming

    oscar.

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