Forum Discussion
6 years ago
@kreatora Unfortunatly I’ve already tried to repair the game many times, I’ve deleted and redownloaded the game. I haven’t got any cc or mods and I’m at a loss. I was realy happy until this happened 😔
kreatora
6 years agoHero (Retired)
@CupcakeQueen1066
Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Move The Sims4 folder from Documents to the desktop
Step 2. Turn on the game - a new game folder will be created and you will have two - one old on the desktop and one new
Step 3. Check if you still have this problem in the newly created game folder. Start a new game with the random sim and go to the realm of magic with him.
If this problem disappeared:
Step 4. Delete in the new game folder following folders:
"saves" and Tray.
Step 5. Go to "The Sims 4" old folder and copy - your "saves " folder.
Step. 6. Paste this folder in a newly created game folder.
Step 7. Do the same with Tray folder and TrayDeleteItems file
Step. 8. Launch the game and check if this problem disappeared.
The last step - delete The Sims4 folder from the desktop
Your saves and library will be not changed or damaged
Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Move The Sims4 folder from Documents to the desktop
Step 2. Turn on the game - a new game folder will be created and you will have two - one old on the desktop and one new
Step 3. Check if you still have this problem in the newly created game folder. Start a new game with the random sim and go to the realm of magic with him.
If this problem disappeared:
Step 4. Delete in the new game folder following folders:
"saves" and Tray.
Step 5. Go to "The Sims 4" old folder and copy - your "saves " folder.
Step. 6. Paste this folder in a newly created game folder.
Step 7. Do the same with Tray folder and TrayDeleteItems file
Step. 8. Launch the game and check if this problem disappeared.
The last step - delete The Sims4 folder from the desktop
Your saves and library will be not changed or damaged
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,440 PostsLatest Activity: 37 minutes ago
Community Highlights
Recent Discussions
- 37 minutes ago
- 2 hours ago
- 2 hours ago