Sims - Get Famous pack purchased but no available to download

Welcome, I bought an addition to The Sims 4 Become a Star on November 2nd. Today, on the day of the premiere, I see that the "download" option appears, however when I do this I get the error: ...

krazykid802

Newcomer

7 years ago

I live in the US & I have the same problem. Safe mode doesn't seem to work.

Phantomlover1717

Legend

7 years ago

Try and see if your security software might be blocking the connection for Origin by turning it off to test.

If that doesn't work try clearing Origins cache files:
https://crinrict.com/blog/2014/09/delete-origin-cache-files.html

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Sims - Get Famous pack purchased but no available to download

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