Sims & origin not opening/working!
hey so basically when i try to open the sims it opens origin first and origin looks like its still loading but ive waited for many hours and still nothing changed i tried uninstalling and installin...
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@varvkin If you try to open only Origin, by itself, what happens? Does it load, does it hang or crash, do you get any error messages? If so, please post a screenshot. And let me know whether you're running Windows or macOS, and which version.
When i try to open origin by itself it does the same thing and I’m on Windows 10
@varvkin Please try clearing Origin's cache, and if that doesn't work, uninstalling Origin "the hard way" amd reinstalling. This won't uninstall any of your games.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
i logged out from origin and i checked the processes tab in the task manager but when i try to delete the origin file it says that its open in another program.. what am i doing wrong?
@varvkin Try rebooting your computer first; that should end whatever Origin is doing in the background. (Make sure Origin isn't set to open at login.) If a file is still being used, open Origin, hover over your username, select Application Settings, and under Application (the first tab), scroll down to Start-up options and disable the web helper.
Next, hit Windows key-R and enter "services.msc" without quotes. Scroll through the list to Origin Client Service and Origin Web Helper Service, and for each, double-click, select "Disabled" under Startup type, and click Apply to save the changes. Then restart your computer and try to delete the files again. Don't open Origin after restarting.
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