I tried but I'm unable to get into my order history as i keep trying to access it I get sent a verification code however I never actually get sent the email with the code not in my normal inbox or my spam and I can't change the email it gets sent to s I need a verofocation code for that too. The money has gone out of my bank as said by my online banking so I would assume its gone through.
@lonely-lost-punk I've flagged your post for someone from EA to look at, but with the holiday weekend in the U.S., it's going to take a couple days to get a response. In the interim, try deleting the kits' folders, clearing the EA App's cache (again), and reinstalling the kits. I'm not sure it'll help, but it's a quick test since kits are so small.
tried it just in case and you were right didn't work ☹️ honestly no clue what to do just kinda been left feeling scammed out of money y'know
Community ManagerHi there @lonely-lost-punk,
In the EA app, is it prompting you to purchase these kits again?
